Privacy Policy

Effective Date: 09/30/2021

2JVS Insurance Inc. (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with applicable federal and state regulations, including CMS (Centers for Medicare & Medicaid Services) guidelines, HIPAA principles, and other data protection laws.

Information We Collect

We may collect the following types of information when you interact with our website, enroll in insurance products, or communicate with us:

  • Personal identifiers (name, date of birth, address, phone number, email)
  • Government-issued identifiers (Social Security Number, Medicare ID, or Marketplace ID)
  • Insurance application details (household information, income, dependents, plan selections)
  • Health-related information necessary to determine eligibility under ACA/Marketplace rules
  • Payment and billing information (if applicable)

How We Use Your Information

Your information may be used for the following purposes:

  • To provide insurance quotes, process applications, and maintain policies
  • To comply with CMS regulations and Marketplace enrollment requirements
  • To communicate with you about your coverage, renewals, appointments, and updates
  • To send you reminders, confirmations, or service-related notifications via email, SMS, or phone
  • To improve our services and comply with legal and regulatory obligations

How We Protect Your Information

We implement administrative, technical, and physical safeguards designed to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Secure servers and firewalls
  • Restricted employee access to personal data based on role
  • Regular compliance training for all agents and staff

Information Sharing

We may share your information only under the following circumstances:

  • With CMS, Marketplace entities, and licensed insurance carriers for application processing
  • With service providers who assist us in delivering services (e.g., secure IT hosting, SMS communications), bound by confidentiality agreements
  • As required by law, regulation, or legal process

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your Rights

Depending on your state and federal laws, you have the right to:

  • Access and request a copy of your personal information
  • Request corrections to inaccurate or incomplete information
  • Request deletion of certain data, subject to CMS recordkeeping rules
  • Withdraw your consent to marketing communications (e.g., reply STOP to SMS)

SMS Messaging Consent

When you opt in to receive SMS alerts from 2JVS Insurance, you consent to recurring messages related to your insurance coverage, appointments, and services. You may opt out at any time by replying STOP. Standard message and data rates may apply. For details, see our SMS Terms.

Data Retention

We retain information only as long as necessary to fulfill our contractual and legal obligations, including CMS record retention requirements.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

2JVS Insurance Inc.
Phone: (305) 249-1518
Email: [email protected]
Website: www.2jvs.com